Job Description

Aircraft dispatchers are in charge of ensuring that planes are where they need to be when they need to be there. As an aircraft dispatcher, you work with ground crews and pilots to ensure that every flight goes smoothly. To do this, you have to know routes, plane characteristics, weather patterns and predictions, and the layout of the airport or airstrip. As part of your duties, you may go on flights to see the route while in the air. You are also in charge of pre-flight duties and ensuring the completion of maintenance checks. Aircraft dispatchers play a vital role in ensuring the smooth operation of an airport.

Skills Needed on the Job
  • Excellent communication and people skills.
  • The ability to stay calm under pressure.
  • Good planning skills.
  • To be someone who can multitask.
  • A good level of health and safety knowledge for this industry.
  • IT skills.
  • Knowledge of the aviation industry.
Job Responsibilities
  • Perform pre-flight checks and maintenance and prepare flight ready for takeoff.
  • Coordinate with the pilot on the allotted route with flight schedule, climate condition and geographical factors.
  • Provide updates on weather reports and inform pilots accordingly.
  • Oversee aircraft safety and maintenance team to complete security and operational checks.
  • Evaluate all fuel loads, cargo loads and aircraft weights.
  • Maintain professional relations and inform airport staff and air traffic control regarding departure time to ensure aircraft’s timely departure.
  • Provide an update on meteorology information regarding icing, turbulence, thunderstorms, fog and low ceilings, winds aloft, pressure pattern flying, etc to inform pilots of the smooth operation of flights during such conditions.
  • Coordinate with various agencies such as air traffic control, air safety department and other relevant agencies to facilitate the smooth operation of the entire fleet.
  • Prepare and provide domestic and international weather briefing folders, computer flight plans and onboard flight coordination plans in consultation with vendors and government agencies to ensure efficient operation.
  • Provide flight dispatch and planning services to company management based on company policies and procedures.
  • Monitor onboard activities during flight operations and when grounded and ensure compliance to all procedures.
  • Provide documentation support to the company regarding flight dispatch details and brief cabin crew on prevailing weather conditions.
  • Maintain record chartering of aircraft and provide support to ad-hoc plans, company programs and emergencies.
  • Provide a complete record of flight operation that includes flight safety and maintenance records, departure and arrival information to company and flight agencies.


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